# VEAT - Zendesk Suite

> A sourced UK public sector contract award published by UNIVERSITY OF DERBY.

## Key facts

- Buyer: [UNIVERSITY OF DERBY](/buyers/university-of-derby/contract-awards)
- Supplier: [ZENDESK, INC\.](/suppliers/zendesk/public-sector-contract-awards)
- Award value: £330,000
- Tender value: £330,000
- Award date: 11 August 2023
- Published: 1 August 2023
- Contract start: 1 September 2023
- Contract end: 31 August 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 7b554e87-5ea7-4a5d-994c-5350ac9bbbd1-668081
- OCID: ocds-b5fd17-54070e25-7ff7-4576-876c-1658a65e6bfc

## Description

Intention to award a contract under Regulation 32\(2\) \(b\) \(ii\) of the Public Contracts Regulation 2015 This contract is to continue the existing integrated services for a period of 3 years for our Zendesk Suite provision\. Due to the imbedded nature of the current service provision and that this service must be provided by Zendesk directly to maintain scope, content and negotiated pricing the university will be using a VEAT notice for this continued provision\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7b554e87-5ea7-4a5d-994c-5350ac9bbbd1-668081)
