# Customer and Service Management Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NORTH EAST LINCOLNSHIRE COUNCIL](/buyers/north-east-lincolnshire-council/contract-awards)
- Contract winner: [XMA LIMITED](/contract-winners/xma/public-sector-contract-awards)
- Award value: £663,519
- Tender value: £663,519
- Award date: 8 November 2022
- Published: 17 November 2022
- Contract start: 7 November 2022
- Contract end: 6 November 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 1f419e4d-0dc7-417c-ba4b-211e9b0dd31f-591121
- OCID: ocds-b5fd17-5458c07a-982a-4cf4-93be-333f430decd2

## Description

Customer and Service Management Platform\. Awarded via the Crown Commercial Service G-Cloud 12 framework, Lot 2 Cloud Software\.

## Related contract awards

- [Learning Management System](/contracts/ocds-b5fd17-bc196143-dacf-41ef-a8e6-c6415526bb43): North East Lincolnshire Council
- [HD029-25 Peterhouse Road Grimsby](/contracts/ocds-b5fd17-9e1d3cb6-e20a-4bb5-a4c4-5ec2ac426a09): North East Lincolnshire Council
- [HD012-25 A1173 Carriageway Resurfacing and North Beck Bridge Waterproofing](/contracts/ocds-b5fd17-72f53e1c-366f-4059-84ef-7127bc3eebf9): North East Lincolnshire Council
- [DDaT26102 - GPU cluster nodes](/contracts/ocds-b5fd17-428bad37-c0b0-4498-924e-04ba2e125abc): UK SHARED BUSINESS SERVICES LIMITED
- [Service desk 2022-25](/contracts/ocds-b5fd17-0ee5b399-81ef-44b7-adb4-d116d2cd70cf): National Audit Office
- [Immersive labs 2026](/contracts/ocds-b5fd17-c75fff7a-f28f-4386-82da-7884482c707e): Office for National Statistics

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1f419e4d-0dc7-417c-ba4b-211e9b0dd31f-591121)