# Provision of Customer Satisfaction Surveys

> A sourced UK public sector contract award published by NHS Supply Chain Coordination.

## Key facts

- Buyer: [NHS Supply Chain Coordination](/buyers/nhs-supply-chain-coordination/contract-awards)
- Supplier: [I\.F\.F Research Limited](/suppliers/i-f-f-research/public-sector-contract-awards)
- Award value: £748,818
- Tender value: £748,818
- Award date: 25 October 2024
- Published: 6 January 2025
- Contract start: 6 January 2025
- Contract end: 24 April 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 25524c13-4458-4d8b-aa8c-6097a26569a1-814621
- OCID: ocds-b5fd17-547dd97e-6a51-4562-b09c-8c27f4ff22e2

## Description

This notice detailing the award of a Call-Off Contract for the provision of Customer Satisfaction Surveys\. This procurement was undertaken through the Crown Commercial Services, Research and Insights Dynamic Purchasing System Agreement \(RM6126\)\. The Call-Off contract was awarded following a further competition process\. The contract is awarded for an initial period of three years with the possibility of a one-year extension\. Total Awarded Value is maximum of all charges including optional contract extension

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/25524c13-4458-4d8b-aa8c-6097a26569a1-814621)
