# Extension of existing Contract for CRM & Data Application Transformation, Design, Development, Implementation & Support\.

> A sourced UK public sector contract award published by Care Quality Commission.

## Key facts

- Buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Supplier: [Infosys Ltd](/suppliers/infosys/public-sector-contract-awards)
- Award value: £4,396,667
- Tender value: £4,396,667
- Award date: 30 October 2020
- Published: 13 October 2022
- Contract start: 1 November 2019
- Contract end: 31 October 2023
- Stage: awarded
- Procurement category: services
- Notice ID: aadab639-1e00-4531-ae35-7fc05bf7ac55-580414
- OCID: ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e

## Description

This is a Transparency Notice publication to original Contract for CRM & Data Application Transformation, Design, Development, Implementation & Support\. This notice replaces previous published awarded contract notice: https://www\.contractsfinder\.service\.gov\.uk/Notice/f0728e6a-ed96-4c60-9e02-f91d9b636371 published on the 05th October 2021\. The available 2nd 12th month option to extend the contract period has since been taken extending the contract expiry date up to the 31st October 2023\. The original procurement was undertaken through the CCS Framework Agreement reference number RM3821 for the provision of Data and Applications Solutions, Lot 1d: Data Intelligence & Analytics following Direct Award process\. Total maximum award value is the maximum of all charges including all optional extensions\. This value modification has been completed in compliance with regulation 72 \(a\) of the Public Contracts Regulations 2015\. CQC Reference: CQC ICTC 821\.

## Related contract awards

- [Managed Hosted Infrastructure Services](/contracts/ocds-b5fd17-c0a8d108-63ec-4a06-9e22-1d9a474f08c8) — Care Quality Commission
- [Annual Awareness Survey and Stakeholder Sentiment Survey](/contracts/ocds-b5fd17-33278f68-d24c-4bf5-89f0-9404ef4372f7) — Care Quality Commission
- [Digital App Licences 2026/27](/contracts/ocds-b5fd17-d614471b-ab9a-42b0-85b0-95f32bd4675d) — Care Quality Commission
- [File Storage, Retrieval and Destruction Services](/contracts/ocds-b5fd17-9f04f2ea-ac05-40cf-a996-e16171f32402) — Care Quality Commission
- [CRM Application Support & Development](/contracts/ocds-b5fd17-d11ae137-73ea-43b3-a13f-3bfc93062acc) — Care Quality Commission
- [Testing Services](/contracts/ocds-b5fd17-683c6999-5cec-4ebf-a6d5-54cf9dbbceb6) — Medicines and Healthcare Products Regulatory Agency \(MHRA\)
- [CRM Development Programme Interim Testing Requirments](/contracts/ocds-b5fd17-d1cf4702-5169-4a36-9173-b4007f08e3af) — Care Quality Commission
- [CRM Support](/contracts/ocds-b5fd17-f2dd9bc7-adc9-11e6-9901-0019b9f3037b) — Care Quality Commission
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aadab639-1e00-4531-ae35-7fc05bf7ac55-580414)