Contract award record
User Research - Transaction Journey review for blood donation digital service
Notice details
- Published
- Category
- services
- Buyer region
- Not specified
- Source
- View official notice
Public buyer and contract winner
Award value£10,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
NHS BT Donor Digital Services required User researcher Design, conduct and analyse the user research using a range of techniques, for example one-to-one interviews or usability tests. Final report to outline a recommendation for improving the Users of the service journeys.