Enforcement Agent, Debt Collection and Tracing Services

Stoke-on-Trent City Council is seeking to establish a framework of 3 service providers who are able to provide ALL of the following services on a concession basis - Enforcement agent services for the collection and enforcement of unpaid Council Tax and Business Rates in respect of Liability Orders obtained by the Council. Enforcement agent services for the collection and enforcement of unpaid Penalty Charge Notices in respect of Warrants of Execution obtained by the Council and other Local Authorities with which it has a processing agreement. Debt Collection services for the collection of debts owed to the Council including but not limited to sundry debtors and former tenant arrears (pre and post court action) Tracing services in respect of people with an outstanding debt to the Council who have left their address and not provided the Council with a new or forwarding address