# Enforcement Agent, Debt Collection and Tracing Services

> A sourced UK public sector contract award published by Stoke-on-Trent City Council.

## Key facts

- Buyer: [Stoke-on-Trent City Council](/buyers/stoke-on-trent-city-council/contract-awards)
- Supplier: [Dukes Bailiffs Ltd](/suppliers/dukes-bailiffs/public-sector-contract-awards)
- Award value: £21,000,000
- Tender value: £21,000,000
- Award date: 25 July 2017
- Published: 3 August 2017
- Contract start: 1 September 2017
- Contract end: 31 August 2021
- Stage: awarded
- Procurement category: services
- Notice ID: c9f10306-d5d9-4afe-bea8-9f055af83e76-163756
- OCID: ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49

## Description

Stoke-on-Trent City Council is seeking to establish a framework of 3 service providers who are able to provide ALL of the following services on a concession basis - Enforcement agent services for the collection and enforcement of unpaid Council Tax and Business Rates in respect of Liability Orders obtained by the Council\. Enforcement agent services for the collection and enforcement of unpaid Penalty Charge Notices in respect of Warrants of Execution obtained by the Council and other Local Authorities with which it has a processing agreement\. Debt Collection services for the collection of debts owed to the Council including but not limited to sundry debtors and former tenant arrears \(pre and post court action\) Tracing services in respect of people with an outstanding debt to the Council who have left their address and not provided the Council with a new or forwarding address

## Related contract awards

- [Potteries Museum &amp; Art Gallery \(PMAG\)- Arts Council England - Phase 1 Pre-Construction Service Agreement RIBA Stage 3 &amp; 4](/contracts/ocds-b5fd17-5d8d158f-fea5-4119-92a1-ca9d1c8f1d4d) — Stoke-on-Trent City Council
- [Local Supported Accommodation Framework \(Flexible\) - CSC/2021/584\*](/contracts/ocds-b5fd17-7e31fbfd-47b5-4b68-a943-be32ad22d283) — Stoke-on-Trent City Council
- [Targeted Short Breaks Activities for Children and Young People with Special Educational Needs and Disabilities \(SEND\) - CAFS/2024/227](/contracts/ocds-b5fd17-1da486c2-fcea-44c5-924b-41db0ba51fce) — Stoke-on-Trent City Council
- [Tyre Repair, Maintenance and Management Service - HDG/2024/802](/contracts/ocds-b5fd17-555497d5-30ee-466c-9528-8c4a32d3867e) — Stoke-on-Trent City Council
- [QOC921 09:00 2026-08-20 Bury St Edmunds to Papworth Hall School, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-783f0291-8396-47dd-9b0c-dd1815ebeaf0) — Suffolk County Council Passenger Transport
- [QHL116 09:00 2026-08-20 Brockley to The Arch @ Castle Manor, Haverhill - 4-seater vehicle &amp; PA required - AWARD](/contracts/ocds-b5fd17-04e6ec0e-ac07-4718-80c2-b5c580ec3182) — Suffolk County Council Passenger Transport
- [Property Transformation Programme - Workplace Services Management](/contracts/ocds-b5fd17-cd3eabe3-170b-42ea-9cef-1a6fc4b6e1b7) — Ministry of Justice
- [QOC929 09:00 2026-08-20 Bury St Edmunds to Cambridge Regional College, Milton, Cambs - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-b301994e-b4d5-4be0-aaa7-20bc82e79780) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c9f10306-d5d9-4afe-bea8-9f055af83e76-163756)
