# Emergency Communications Operation

> A sourced UK public sector contract award published by Leicestershire Police.

## Key facts

- Buyer: [Leicestershire Police](/buyers/leicestershire-police/contract-awards)
- Supplier: VIRGIN MEDIA BUSINESS LIMITED
- Award value: £2,600,000
- Tender value: £2,600,000
- Award date: 30 July 2026
- Published: 12 August 2026
- Contract start: 31 July 2026
- Contract end: 30 July 2031
- Stage: awarded
- Procurement category: services
- Notice ID: 1ca6f887-8604-4d47-9a19-3e66ccb48807-910345
- OCID: ocds-b5fd17-55f634c4-b563-4e0a-93b8-0d8f5d39cc88

## Description

The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction\. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements \(including ESN and ICCS\), and avoids further short-term expenditure on legacy systems\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1ca6f887-8604-4d47-9a19-3e66ccb48807-910345)