# HCC 04/22 - The Provision of a Children's Contact Centre

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Hertfordshire County Council - Children's Services](/buyers/hertfordshire-county-council-children-s-services/contract-awards)
- Tender value: £9,367,234
- Published: 29 April 2022
- Planned start: 1 April 2023
- Planned end: 30 March 2027
- Stage: open_tender
- Procurement category: services
- Notice ID: 61864120-d786-485a-ba96-0fd213c4c56e-533396
- OCID: ocds-b5fd17-562fff93-58d3-43d5-b9a8-550d5815cfc6

## Description

Hertfordshire County Council has a responsibility to promote, encourage and facilitate contact between children who are being looked after and their families of origin including parents, siblings, grandparents and other significant people\. Courts and Local Authorities have an obligation to ensure contact issues are an integral part of a child's overall care planning, review and safeguarding process\. Hertfordshire County Council is currently out to procurement for the Provision of Children's Contact Centre This procurement is an Open \(one stage process\)\. Organisations wishing to take part in this project are invited to 'express interest' which will give access to the full procurement documents in the e-tendering system\. To be considered as a Bidder you must complete and submit a Bid by the deadline of 12:00 Noon on 30th May 2022 Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline\. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents and can be addressed to the main contact as shown in the details above\. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed\. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate\. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands\. Please Note the TUPE Staffing Information for this procurement has been provided along with other documentation for this procurement\. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential\. Therefore, by accessing this Tender via Supply Hertfordshire and then the View Details button and accessing the documentation for this procurement, Tenderers agree to undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party\. Additional information: Hertfordshire County Council has a responsibility to promote, encourage and facilitate contact between children who are being looked after and their families of origin including parents, siblings, grandparents and other significant people\. Courts and Local Authorities have an obligation to ensure contact issues are an integral part of a child's overall care planning, review and safeguarding process\. Hertfordshire County Council is currently out to procurement for the Provision of Children's Contact Centre This procurement is an Open \(one stage process\)\. Organisations wishing to take part in this project are invited to 'express interest' which will give access to the full procurement documents in the e-tendering system\. To be considered as a Bidder you must complete and submit a Bid by the deadline of 12:00 Noon on 30th May 2022 Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline\. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents and can be addressed to the main contact as shown in the details above\. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed\. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate\. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands\. Please Note the TUPE Staffing Information for this procurement has been provided along with other documentation for this procurement\. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential\. Therefore, by accessing this Tender via Supply Hertfordshire and then the View Details button and accessing the documentation for this procurement, Tenderers agree to undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party\. To access this opportunity please visit https://in-tendhost\.co\.uk/supplyhertfordshire/aspx/Home Is a Recurrent Procurement Type? : No

## Related contract awards

- [HCC - Feb 25 - The Provision of Homecare and Support Services for Children and Young People in Hertfordshire - AWARD](/contracts/ocds-b5fd17-2ba90a0e-3e10-4487-8e37-57133c0e52f2): Hertfordshire County Council - Children's Services
- [HCC 09/24 - Contract for the Provision of Residential Placements for one \(1\) child/ young person aged 7-18 with highly challenging behaviour and complex needs at No\.1 Icknield - AWARD](/contracts/ocds-b5fd17-234d42e0-9d94-4cc6-b821-627b61432f8b): Hertfordshire County Council - Children's Services
- [HCC - 01/25 - Provision of the Neurodiversity Support Hub - AWARD](/contracts/ocds-b5fd17-92f3f08d-17ef-454a-b26d-693217baafe9): Hertfordshire County Council - Children's Services

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/61864120-d786-485a-ba96-0fd213c4c56e-533396)
