# HMRC Telephony Review

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: Baringa Partner LLP
- Award value: £37,000
- Tender value: £37,000
- Award date: 15 December 2022
- Published: 12 January 2023
- Contract start: 8 November 2022
- Contract end: 8 February 2023
- Stage: awarded
- Procurement category: services
- Notice ID: db4d45b5-85b6-460e-b217-39beaf4cd462-605055
- OCID: ocds-b5fd17-565c8068-9483-4fa9-a4aa-2677d93b9272

## Description

HRMC would like to have an independent review of it's Telephony Resilience \. The review will assess: Technology & architecture Operational processes and performance Service management

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- [TPC STRATEGIC DELIVERY PARTNER](/contracts/ocds-b5fd17-4310452a-3d86-46ea-b34d-f2f93f29decb): H M REVENUE & CUSTOMS

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/db4d45b5-85b6-460e-b217-39beaf4cd462-605055)