# National Citizen Service - New Outsourced Contact Centre Procurement

> A sourced UK public sector contract award published by NCS Trust C\.I\.C\..

## Key facts

- Buyer: NCS Trust C\.I\.C\.
- Supplier: Sitel UK Limited
- Award value: £16,000,000
- Tender value: £16,000,000
- Award date: 17 October 2016
- Published: 18 November 2016
- Contract start: 30 August 2016
- Contract end: 31 October 2018
- Stage: awarded
- Procurement category: services
- Notice ID: 3ca35e89-191e-425d-ac3f-38bfccce1472-113218
- OCID: ocds-b5fd17-56ed7b61-adca-11e6-9901-0019b9f3037b

## Description

Contract for New Contact Centre services dealing with Inbound and Outbound multi-channel engagements\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3ca35e89-191e-425d-ac3f-38bfccce1472-113218)