# Interim IT Operations Engineer

> A sourced UK public sector contract award published by O F W A T.

## Key facts

- Buyer: [O F W A T](/buyers/o-f-w-a-t/contract-awards)
- Supplier: [Morgan Hunt UK Limited](/suppliers/morgan-hunt-uk/public-sector-contract-awards)
- Award value: £36,900
- Tender value: £36,900
- Award date: 5 December 2023
- Published: 16 September 2024
- Contract start: 11 December 2023
- Contract end: 7 June 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 5c1ae3fb-208f-4f51-8082-fd576b9cf63e-785837
- OCID: ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a

## Description

Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media & Marketing\. We're on the hunt for an experienced IT Support Specialist\. The ideal candidate will be well-versed in supporting medium-sized organizations, bringing in-depth expertise across a range of platforms and tools, from Microsoft Endpoint Manager \(InTune\) to Office 365 administration\. This role will be key in supporting the organisation through a period of transition to an outsourced provider as well as key to the growth of the organisation\. Key Deliverables / Responsibilities: IT Support - Provide top-tier IT support tailored to the needs of medium-sized organizations\. - Troubleshoot and resolve IT issues promptly, ensuring minimal disruption to operations\. Microsoft Endpoint Manager \(InTune\) - Deliver support and administration for Microsoft Endpoint Manager \(InTune\)\. - Manage device configurations, updates, and security policies through InTune\. Desktop Support - Offer dedicated support for desktop systems, handling software and hardware issues\. Microsoft/Office 365 Administration and Support - Administer, manage, and support Office 365 applications and users\. - Address any access, email, or application-related issues within the Microsoft/Office 365 suite\. SharePoint Support - Assist with SharePoint administration, permissions, and troubleshooting\. - Ensure optimal performance and user experience within SharePoint\. Device Support - Provide support for a variety of devices including laptops and mobile devices, ensuring they are secure, updated, and optimised for performance\. - Handling Starters, Movers and Leavers - setting up devices and running through inductions as required\. IT Security - Uphold IT security best practices across all responsibilities\. - Assist in monitoring and mitigating potential security threats\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5c1ae3fb-208f-4f51-8082-fd576b9cf63e-785837)