# Revenues and Benefits Processing and Call Handling 2025

> A sourced UK public sector contract award published by Wirral Borough Council.

## Key facts

- Buyer: [Wirral Borough Council](/buyers/wirral-borough-council/contract-awards)
- Supplier: [Civica UK Limited](/suppliers/civica-uk/public-sector-contract-awards)
- Award value: £109,735
- Tender value: £109,735
- Award date: 24 June 2025
- Published: 25 June 2025
- Contract start: 25 June 2025
- Contract end: 30 September 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 20454571-6d6f-4976-955b-90ca4ae64f38-851284
- OCID: ocds-b5fd17-5766ad83-d8aa-4c65-a1ee-bf00a01d19ea

## Description

Revenues and Benefits Processing and Call Handling 2025 Additional information: Award via Crown Commercial Services RM1557\.14 G Cloud 14 - Full Contract Extension value with 3 month extension will be £219,470

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/20454571-6d6f-4976-955b-90ca4ae64f38-851284)
