# GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026

> A sourced UK public sector contract award published by Flagship Housing Limited.

## Key facts

- Buyer: [Flagship Housing Limited](/buyers/flagship-housing-limited/contract-awards)
- Supplier: [Voicescape Limited](/suppliers/voicescape/public-sector-contract-awards)
- Award value: £306,454
- Tender value: £306,454
- Award date: 23 April 2026
- Published: 8 May 2026
- Contract start: 1 May 2026
- Contract end: 30 April 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 9ac98528-1baf-4940-9284-6eb2f0ce4716-896484
- OCID: ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa

## Description

Analytics tool and engagement platform to support income maximisation and operation efficiency for the Income Collection team\.

## Related contract awards

- [Energy Efficiency Retrofit Installation Contractors and Consultants and associated services](/contracts/ocds-b5fd17-eb80292f-e287-4f85-b9b6-e8362d79322f) — Flagship Housing Limited
- [2026-07 Building Works, Supplies &amp; Services including specialists and consultancy](/contracts/ocds-b5fd17-e3bdfb15-f376-4921-b659-519b9406ae64) — Flagship Housing Limited
- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6) — Flagship Housing Limited
- [GB-Norwich: Digital Operating Model and Workforce Strategy \(HR\)](/contracts/ocds-b5fd17-fb5e7b61-94ab-45ca-a6df-162a70376d62) — Flagship Housing Limited
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9ac98528-1baf-4940-9284-6eb2f0ce4716-896484)
