NHS Supply Chain Future Operating Model - Transformation Services to support the creation of an Intelligent Client Co-Ordinator

A current contract with the NHS Business Services Authority relating to the procurement and supply chain of goods in the NHS will expire in October 18. As part of the future operating model (FOM) the Authority sought to award a contract for the provision of leadership, resourcing, capacity and expertise to assist in designing, delivering and establishing an Intelligent Client Co-ordinator (ICC) as a fully functioning and resourced unit within the Authority (or such other third party body as shall be determined by the Authority). By the time the ICC reaches a 'business as usual' phase it is expected to have approximately 200 employees. The Supplier is expected to not only review, challenge and develop the plans and models for the ICC and wider FOM programme already prepared by the Authority but, more importantly, to use the Supplier's expertise, resources and leadership skills effectively to implement and deliver the ICC and the wider FOM programme (subject to the Authority's overall authority and leadership).