# Phase 2 Telephony

> A sourced UK public sector contract award published by The North Yorkshire Council.

## Key facts

- Buyer: [The North Yorkshire Council](/buyers/the-north-yorkshire-council/contract-awards)
- Supplier: [Opus Business Systems Limited t/a Opus Telecoms](/suppliers/opus-telecoms/public-sector-contract-awards)
- Award value: £553,669
- Tender value: £553,669
- Award date: 22 January 2026
- Published: 9 February 2026
- Contract start: 1 February 2026
- Contract end: 31 March 2031
- Stage: awarded
- Procurement category: services
- Notice ID: 3b377362-bb75-4962-980f-3466ae42728c-882741
- OCID: ocds-b5fd17-5911dade-38af-4580-b0d6-e2ec3539750c

## Description

Supply of a managed Session Border Control \(SBC\) solution with the associated Gamma SIP trunk call bundles &amp; a Mitel Subscription solution, providing Managed, hosted Session Border Controllers \(SBCs\) delivering secure, scalable support for a minimum of 400 SIP trunks, enabling seamless voice connectivity across a Buyers telephony estate, to ensure consistent performance, resilience, and unified communication across your organisation\. CALL-OFF START DATE: 1st February 2026 \(2-month implementation\), go-live 1st April 2026 OPS-41876 - SBCs &amp; Associated SIP OPS-46733 - Data Track OPS-46639 - Mitel Subscription RM6116 for the provision of Network Services\. Lot 4b Digital Communication Services \(UC\)

## Related contract awards

- [Adobe CCS Aggregation](/contracts/ocds-b5fd17-564408c9-962e-450e-b610-41f6b46c7b06) — The North Yorkshire Council
- [846-NYC-HA Staff Flu Vaccinations](/contracts/ocds-b5fd17-8b8a8813-1ec7-4c99-aec6-5f1af1e14d97) — The North Yorkshire Council
- [Roofing Repairs Lot 1A Northand Lot 2A South](/contracts/ocds-b5fd17-1981be18-f2f5-474f-a690-12ae6f9c68e4) — The North Yorkshire Council
- [Roofing Replacements Lot 1B North and Lot 2B South](/contracts/ocds-b5fd17-8e9ca1f5-6637-4c88-95e3-0e15fe1bdf9b) — The North Yorkshire Council
- [Calabrio Work Force Management \(WFM\)](/contracts/ocds-b5fd17-f5cadc64-879f-4b31-93fb-de3b29935de3) — The North Yorkshire Council
- [Telephony - SIP Services, Mitel &amp; Contact Centre Support](/contracts/ocds-b5fd17-10bb623e-ea00-4c60-b8d5-07fec7f8069e) — North Yorkshire County Council
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3b377362-bb75-4962-980f-3466ae42728c-882741)
