# Salesforce restore & backup

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Coventry University](/buyers/coventry-university/contract-awards)
- Contract winner: Ownbackup
- Award value: £77,600
- Tender value: £77,634
- Award date: 6 December 2021
- Published: 17 February 2022
- Contract start: 6 December 2021
- Contract end: 5 December 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 6775820a-7c3e-4aed-86c9-5cfd8de6d31e-511103
- OCID: ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139

## Description

The University's requirement to procure and embed a backup and restore tool within our Salesforce CRM ecosystem has arisen from inside the University's Student Engagement Programme \(SEP\)\. The Student Engagement Programme \(SEP\) is modernising our end-to-end student experience from those making initial pre-arrival enquiries all the way through to alumni\.  This is a business-led transformation with the student at the centre which will be enabled by Salesforce - a Customer Relationship Management Solution\. This solution is helping us to replace legacy technical solutions which have largely been developed in-house\. Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform\.

## Related contract awards

- [Provision of Construction Consultancy Services](/contracts/ocds-b5fd17-972b63e8-ee34-414f-a93f-cd1ab3455a81): Coventry University
- [Call off from SUPC Books, eBooks and associated framework](/contracts/ocds-b5fd17-a8de5b3b-c52a-4da0-a091-eac15d59628d): Coventry University
- [IT EQUIPMENT AND SOFTWARE FOR OFFICE FOR STUDENTS PROJECT](/contracts/ocds-b5fd17-23dfee22-778b-4e7d-8a20-0ef6e785c89d): Coventry University
- [OwnBackup Customer Success Standard/Premier Package Renewal - to support Salesforce CRM](/contracts/ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d): Coventry University
- [OwnBackup Customer Success Standard/Premier Package Renewal - Unlimited for Saleforce](/contracts/ocds-b5fd17-a779b972-0859-4f50-8b5d-1fab778323d6): Coventry University
- [GB-Sheffield: Data Back up and Archive for Atlas product\.](/contracts/ocds-b5fd17-7998f7ae-9d91-4125-8388-b7d1e7dadbf0): British Business Bank

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6775820a-7c3e-4aed-86c9-5cfd8de6d31e-511103)