# Crossrail 2 CRM Consultancy Services RM

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Transport for London](/buyers/transport-for-london/contract-awards)
- Contract winner: CODEC-DSS LTD
- Award value: £1,000,000
- Tender value: £1,000,000
- Award date: 27 July 2018
- Published: 21 November 2018
- Contract start: 28 July 2018
- Contract end: 26 July 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 9928f94d-261a-4371-93e6-609777f7c536-253862
- OCID: ocds-b5fd17-5920dfb2-6699-4120-bd60-8f235d56768d

## Description

G-Cloud 9 Call-Off contract\. The contract is broadly separated into two parts: 1\) Operational Support The supplier provides 2nd line support for Crossrail 2's CRM system \(Microsoft Dynamics 365\) 2\) System Configuration A range of professional services, tailored for the delivery of custom enhancement to the CRM system\. Both the ongoing support and specific professional services are captured in SoWs

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9928f94d-261a-4371-93e6-609777f7c536-253862)