# NHS Greater Manchester ICB Provision of Smart Messaging Services

> A sourced UK public sector contract award published by N H S Shared Business Services.

## Key facts

- Buyer: [N H S Shared Business Services](/buyers/n-h-s-shared-business-services/contract-awards)
- Supplier: [BRITISH TELECOMMUNICATIONS PLC](/suppliers/british-telecommunications/public-sector-contract-awards)
- Award value: £2,699,076
- Tender value: £2,699,076
- Award date: 9 April 2024
- Published: 17 July 2025
- Contract start: 6 April 2025
- Contract end: 5 April 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 512ebd98-b9b1-4a73-b3f1-a6a6fcb907cb-854834
- OCID: ocds-b5fd17-59aa3557-1aed-4f1b-a6c7-c1a27db3d896

## Description

NHS Greater Manchester Integrated Care Board require a service for Smart Messaging, used widely by GP practices in conjunction with clinical and patient messaging systems to send messages to patients\. This is a web-based tool that simultaneously supports the composition and execution of outbound and inbound SMS campaigns\. Enterprises will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and out-out lists to ensure regulatory compliance\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/512ebd98-b9b1-4a73-b3f1-a6a6fcb907cb-854834)
