# Mediation and Disagreement Resolution Services for Children and Young People aged 0 to 25 years with SEND and their parents/carers

> A sourced UK public sector contract award published by Staffordshire County Council.

## Key facts

- Buyer: [Staffordshire County Council](/buyers/staffordshire-county-council/contract-awards)
- Supplier: [Global Mediation Limited](/suppliers/global-mediation/public-sector-contract-awards)
- Award value: £0
- Tender value: £208,000
- Award date: 20 February 2019
- Published: 4 March 2019
- Contract start: 1 July 2019
- Contract end: 30 June 2023
- Stage: awarded
- Procurement category: services
- Notice ID: cfce6faf-02bb-4eae-99c6-4a78853e732b-273253
- OCID: ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7

## Description

Staffordshire County Council wishes to commission high quality independent Mediation and Disagreement Resolution Services for Children and Young People aged 0 to 25 years with SEND \(Special Educational Needs and/ or Disabilities\), and their parents/carers, who are resident within Staffordshire\. The successful Provider must offer an independent, impartial and responsive Service to deliver the statutory requirement to offer a Mediation and Disagreement Resolution Service in accordance with the Special Educational Needs and Disability Code of Practice: 0 - 25 years, January 2015\. The successful Provider will be expected to: Promote the positive aspects of mediation and disagreement resolution as an opportunity to resolve disagreements before an appeal to the First Tier Tribunal; Provide Mediation Advisors who have received accredited mediation training and are registered or working towards registration with the College of Mediators and Civil Mediation Council; Have significant knowledge of the legislative framework relating to SEND; Work in accordance with the SEND Mediation Standards produced by the College of Mediators and the Civil Mediation Council with the Support of the Department for Education; Work effectively with children and young people with SEND, parents/ carers and the Local Authority; Provide appropriate mediation certification to parents/ carers within prescribed timescales; Report on progress and provide detailed performance management information to the Council, including feedback from service users; Have a local presence within Staffordshire and an understanding of the diverse nature of the County; Ensure that the Mediation and Disagreement Resolution Service is made available to children and young people, parents/ carers on a flexible 37 hours a week basis across Staffordshire and that any information provided is in a range of accessible formats\. The tender opportunity will be undertaken through the Authority's e-tendering system Proactis https://supplierlive\.proactisp2p\.com Suppliers should register their interest for this tender opportunity by searching under reference IA1478\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cfce6faf-02bb-4eae-99c6-4a78853e732b-273253)