Contract award record
Repairs Portal/Chatbot
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Award value£78,618
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
• To provide a portal for customers to log and track repairs. • To replace the existing Salix built chatbot/repairs portal.
To award the contract to Hallnet Limited
Only one bidder provided a response to the RFQ out of 5, because of this extensive product testing has been carried out post-RFQ and all key stakeholders are comfortable that the product is fit-for-purpose.