# Crisis Houses & Safe Havens - Kent & Medway

> A sourced UK public sector contract award published by NHS Kent & Medway Integrated Care Board.

## Key facts

- Buyer: NHS Kent & Medway Integrated Care Board
- Tender value: £22,649,355
- Published: 20 September 2023
- Contract start: 1 April 2024
- Contract end: 31 March 2029
- Stage: open_tender
- Procurement category: services
- Notice ID: 98af661f-bfd8-4cb7-81a6-19b3206169f1-682086
- OCID: ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f

## Description

NHS Kent and Medway Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for a Crisis Houses \(Lot 1\) and Safe Havens \(Lot2\) Service\. The anticipated contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required\. The service is a Schedule 3 Service and is being procured under the Light Touch Regime\(LTR\) of the Public Contract Regulations 2015\. The objectives of the Crisis Houses project are to commission two Adult Mental Health Crisis Houses in Kent and Medway\. These crisis houses will be for when someone is experiencing a period of acute psychological distress, associated with a mental health problem \(which may or may not have been given a formal diagnosis\)\. The crisis may be a sudden deterioration of an existing mental health difficulty or they may be experiencing mental health difficulties for the first time\. They need immediate treatment and/or care and/or support in order to prevent further deterioration in their mental or physical wellbeing and to help avoid hospital admission\. Delivered by the VCSE a Crisis House is a service that offers short-term residential mental health crisis interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis\. The objective of the Safe Haven project is to commission 9 Safe Havens across K&M, 2 of which will be open 24/7 and co-located within a General Acute Hospital site\. Individuals can stay up to 24hrs in the 2 co-located Safe Havens\. This will enable 24/7 provision across the County\. Psychiatric Liaison Mental Health Triage Nurses can redirect individuals attending Emergency Departments \(ED\) with primary mental health problems who do not require a physical health intervention\. The 7 community-based safe havens will be open 7 days a week from 18\.00 - 23\.00 providing out of hours support for people in a self-defined crisis who are likely to have called 999 or 111 and been conveyed or directed to or self-presented at A&E for mental health assessment\. To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below: 1\) Go to https://health-family\.force\.com/s/Welcome and click the link to register \(if your organisation has not registered previously\) 2\. Once registered, login to the system and look for "Quote/tender C207113 - Crisis Houses & Safe Havens - Kent and Medway" The annual value of the Crisis House service will be £800,000\. The annual value of the Safe Havens service will be £3,729,871

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/98af661f-bfd8-4cb7-81a6-19b3206169f1-682086)