# GB-Norwich: Income Analytics and Engagement Service

> A sourced UK public sector contract award published by Flagship Housing Group.

## Key facts

- Buyer: [Flagship Housing Group](/buyers/flagship-housing-group/contract-awards)
- Supplier: [Voicescape Limited](/suppliers/voicescape/public-sector-contract-awards)
- Award value: £127,689
- Tender value: £127,689
- Award date: 22 December 2024
- Published: 19 March 2025
- Contract start: 1 May 2025
- Contract end: 30 April 2026
- Stage: awarded
- Procurement category: services
- Notice ID: b31a1e57-f334-4ef2-b7c2-2a84719a0f99-834817
- OCID: ocds-b5fd17-5b94cd96-5d91-4522-b27f-71a1d7f47e30

## Description

This is an award notice for an Income Analytics and Engagement Service\. Awarded under the CCS G-Cloud 14 framework call-of contract Framework Agreement \(RM1557\.14\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b31a1e57-f334-4ef2-b7c2-2a84719a0f99-834817)
