2025-049 Case Management System
£85,579
Contract Details
- Tender Value
- £85,579
- Stage
- Live
- Published
- Awarded
Timeline
Description
Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews. The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.
Related Contracts
From This Buyer
- 2026-059 Copilot Agent Delivery and Support
£106,112 ·
- 2026-057 Copilot Agent Capability
£34,798 ·
- 2026-054 Beta-ArcGIS Online Development and App Creation
£300,000 ·
- 2026-056 Cost of Debt Support
£120,000 ·
From This Supplier
- Case Management System
£62,016 ·
- DDaT25180 - DESNZ e-Case Correspondence System
£177,541 ·
- Complaints and Correspondence CMS
£52,938 ·
- Continuance of an existing service (eCase)
£1,898,262 ·
In This Category
- Translation & Interpreting Service
£0 ·
- QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD
£92,150 ·
- QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD
£198,550 ·
- SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE
£48,360 ·
Ref: 032a086b-326b-49cf-9c01-0a66df7bf724-885946 · Sourced from Contracts Finder
View source notice