# iCase Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Islington](/buyers/london-borough-of-islington/contract-awards)
- Contract winner: [CIVICA UK LIMITED](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £235,000
- Tender value: £235,000
- Award date: 25 February 2022
- Published: 6 March 2024
- Contract start: 28 February 2022
- Contract end: 27 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: be1a5e0c-b286-48d3-ab7e-4791f52bc870-729735
- OCID: ocds-b5fd17-5cc1881f-a46c-41b8-a890-f26956d754c4

## Description

The current system has also been plagued with technical challenges ranging from limitations in the current features associated with different technical issues \(Logins, bandwidth constraints, connection drops mostly encountered whilst working from home to slow connection accessing the system remotely\. The existing Civica Prescient\+ model isn't robust enough to cater for a full remote solution,which has been identified during the recent Covid pandemic\. A lot of the users had to come into the office, due to the technical difficulties experienced when trying to access the current Civica solution remotely

## Related contract awards

- [Arboricultural services - Tree planting and post planting maintenance](/contracts/ocds-b5fd17-6a377aaf-fd63-4ba7-b707-450e2bf3f5e1): London Borough Of Islington
- [Arboricultural services - Tree planting and post planting maintenance](/contracts/ocds-b5fd17-41d735f9-e33e-4f20-9ead-1e527c7bea3a): London Borough Of Islington
- [Arboricultural services - Tree planting and post planting maintenance](/contracts/ocds-b5fd17-126bb42d-2e5c-42e5-a116-4886ec0d7124): London Borough Of Islington
- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/be1a5e0c-b286-48d3-ab7e-4791f52bc870-729735)