# Award of NHS Complaints Advocacy Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NORTH TYNESIDE COUNCIL](/buyers/north-tyneside-council/contract-awards)
- Contract winner: Carers Federation Ltd
- Award value: £113,000
- Tender value: £90,000
- Award date: 24 March 2017
- Published: 27 February 2018
- Contract start: 1 April 2017
- Contract end: 31 March 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 0d01b277-de37-4101-a339-557ee64e5998-201747
- OCID: ocds-b5fd17-5d690873-d471-4f15-8fb5-793cace946d9

## Description

AWARD ONLY This waiver covers an extension of an existing service, NHS Complaints Advocacy, which continues to be provided by the supplier as part of a collaborative commissioning arrangement with a number of regional Local Authorities

## Related contract awards

- [NHS SBS - Tech Devices 4: Hardware Refresh 2026/27](/contracts/ocds-b5fd17-90d4d42b-287c-4cf2-818c-979567cedb74): NORTH TYNESIDE COUNCIL
- [Building Safety Levy Regulations Module](/contracts/ocds-b5fd17-bcb6599c-1009-4c6f-940c-323663bcb32a): NORTH TYNESIDE COUNCIL
- [\*\*Direct Award\*\* Marden Estate Phases 1&amp;2 - Asbestos Removal](/contracts/ocds-b5fd17-3353a9fb-0ab1-4b84-92a6-3e99a396b8da): NORTH TYNESIDE COUNCIL
- [PB2021-00539 &amp; PB2024-01521 - NHS Complaints Advocacy Service](/contracts/ocds-b5fd17-60f90071-1471-4e71-8bf6-7326950c5cc1): Darlington Borough Council
- [Gateshead All Age Caregiver's Services](/contracts/ocds-b5fd17-349d73d9-e48c-408c-a553-9d2ba3bfc1ae): GATESHEAD COUNCIL
- [Call-Off 2 Carers Hub Wellbeing Fund](/contracts/ocds-b5fd17-900826d4-9161-4647-8c4d-fb76638e8b66): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0d01b277-de37-4101-a339-557ee64e5998-201747)
