Contract award record
Transformation of the Force Operations Room Telephony Management System.
Tender value £1,200,000
Notice details
- Published
- Category
- services
- Buyer region
- East Midlands
- Source
- View official notice
Public buyer and contract winner
Public buyer
The Police and Crime Commissioner for Derbyshireawarded to
Contract winner
Capita Secure Information Solutions LtdAward value£649,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Derbyshire Constabulary (or the 'Force') is planning a comprehensive transformation of its Force Operations Room (FOR) telephony systems during 2018. The FOR comprises of Force Control Room (FCR) which undertakes emergency call handling (999s) and the Force Contact Centre (FCC) which undertakes non-emergency call handling (e.g. 101s).
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