# GB-London: User Research Programme

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Imperial War Museum](/buyers/imperial-war-museum/contract-awards)
- Tender value: £50,000
- Published: 3 July 2018
- Planned start: 13 August 2018
- Planned end: 28 February 2019
- Stage: open_tender
- Procurement category: services
- Notice ID: 34a0fd84-7269-4a94-9bd8-2d33ba04c8fd-225838
- OCID: ocds-b5fd17-5f46a5dd-0802-41b1-a4fd-3389650ac5c8

## Description

IWM launched a redesigned web presence at www\.iwm\.org\.uk in January 2018\. We would now like to set up a rolling programme of user research to understand how our users interact with the site, the usability issues they face and verify whether the user journeys they take reflect the ones we designed\. This will inform an ongoing programme of development for the site to cover 3 or 4 areas for investigation Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [Development Partner at Duxford AvTech on behalf of Imperial War Museum and Gonville & Caius](/contracts/ocds-b5fd17-a9c2f658-5770-474b-91b5-a72d1e283f43): Imperial War Museum
- [Retail and Event Catering Services at Imperial War Museums \(IWM\)](/contracts/ocds-b5fd17-b0ad5427-3bde-4efb-9fab-3fd74bd4f71c): Imperial War Museum
- [GB-London: Embedding Diversity, Equity and Inclusion at Imperial War Museums \(IWM\)](/contracts/ocds-b5fd17-6da7dfa5-a955-40f0-bcdb-1e609a3c8ccb): Imperial War Museum

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/34a0fd84-7269-4a94-9bd8-2d33ba04c8fd-225838)