# GB-London: CON-21-263 Understanding the early stages of consumer credit journeys

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Financial Conduct Authority](/buyers/financial-conduct-authority/contract-awards)
- Contract winner: CM Monitor \(Britain Thinks\) Limited
- Award value: £46,260
- Tender value: £46,260
- Award date: 11 February 2022
- Published: 1 March 2022
- Contract start: 14 February 2022
- Contract end: 20 June 2022
- Stage: awarded
- Procurement category: services
- Notice ID: f42f6c12-006d-4cb0-a3a5-724d10a880f7-514293
- OCID: ocds-b5fd17-606cd76d-0b94-4e0e-b658-7837d1375a7d

## Description

Research to understand consumer behaviour to inform and influence FCA thinking on consumer credit policy and supervision\. Our focus is the earlier part of the consumer journey when consumers are taking up debt for the first time or starting to habituate borrowing but are not \(yet\) in financial difficulty; and with a focus on higher-cost credit; informal/unregulated credit; and new forms of debt\.

## Related contract awards

- [PSN Support Services](/contracts/ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd): Financial Conduct Authority
- [Architectural Services](/contracts/ocds-b5fd17-4f024fad-f51c-40f6-b8a7-065cc0092f05): Financial Conduct Authority
- [Support services for Tableau Cloud](/contracts/ocds-b5fd17-59eb8966-7eff-4558-a342-970960bf53ea): Financial Conduct Authority
- [PROC 789-2024 - Research with consumers of infant formula and follow-on formula](/contracts/ocds-b5fd17-f704a2ec-959c-405b-a06e-1e7291c041a0): COMPETITION AND MARKETS AUTHORITY
- [CCCT/807 Reputation Measurement](/contracts/ocds-b5fd17-8895e3b7-4575-4010-b797-68766e15023d): Ministry of Defence
- [GB-Leeds: PE2023-24/3184 In-depth user research for Health and Care Professionals section of NIHR's corporate website](/contracts/ocds-b5fd17-c270d829-72bf-47aa-914f-85a8a97acb42): University of Leeds

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f42f6c12-006d-4cb0-a3a5-724d10a880f7-514293)
