# Customer Relationship Management Software

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [North Devon District Council](/buyers/north-devon-district-council/contract-awards)
- Contract winner: Firmstep
- Award value: £109,000
- Tender value: £109,000
- Award date: 31 October 2018
- Published: 31 October 2018
- Contract start: 1 November 2018
- Contract end: 31 October 2022
- Stage: awarded
- Procurement category: goods
- Notice ID: aa4dbad5-9bde-43f6-b724-b213a7a639f0-249735
- OCID: ocds-b5fd17-60e228bd-0d44-4613-9d8f-b2eb986528f4

## Description

Customer Relationship Management Software Procured through G-Cloud 10 Framework Agreement RM1557\.10

## Related contract awards

- [NDC0097-26 - Complaints Management Platform](/contracts/ocds-b5fd17-634c66ae-90e0-48ca-8e18-a561f926f29e): North Devon District Council
- [NDC0104-26 - Provision of Civil Parking Enforcement Systems](/contracts/ocds-b5fd17-07be0a70-f517-4b63-8290-485159f764d5): North Devon District Council
- [NDC0063-25 - Dashlane password Manager](/contracts/ocds-b5fd17-9122c3a0-13a4-4925-8884-a749cacc034a): North Devon District Council
- [Firmstep Forms, Self and Dash Platform](/contracts/ocds-b5fd17-7c0ffe94-5eaa-431e-9d76-5882e0d28cb9): London Borough of Merton
- [WSCC - TH - Whole Council Design Digital Engagement Tools - AWARD](/contracts/ocds-b5fd17-c88ca3b7-b619-447c-b876-f6bef604d526): SE Shared Services
- [CRM Software Poole and Christchurch](/contracts/ocds-b5fd17-a91d667e-5b0f-4be8-a061-acc423e8af25): Bournemouth Christchurch and Poole Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aa4dbad5-9bde-43f6-b724-b213a7a639f0-249735)