# Water Customer Engagement Calls - enabling direct conversations between Ofwat leaders and water customers\.

> A sourced UK public sector contract award published by O F W A T.

## Key facts

- Buyer: [O F W A T](/buyers/o-f-w-a-t/contract-awards)
- Supplier: [Thinks Insight &amp; Strategy](/suppliers/thinks-insight-strategy/public-sector-contract-awards)
- Award value: £24,000
- Award date: 21 February 2025
- Published: 9 October 2025
- Contract start: 28 February 2025
- Contract end: 31 December 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: c5e0c962-30a4-4012-bc6a-e8ea6c7558e7-867542
- OCID: ocds-b5fd17-610bfb5f-0be9-4c53-adad-b58bb5cec45f

## Description

Contract for Water Customer Engagement Calls - enabling direct conversations between Ofwat leaders and water customers\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c5e0c962-30a4-4012-bc6a-e8ea6c7558e7-867542)
