The People Consultancy team at Surrey County Council (SCC) support all employee relations matters, managing approximately 200 cases at any time. Currently using a system on SharePoint to track and manage cases has proven time-consuming and ineffective. In order to effectively support the organisation, keep within policy and timescales, as well as streamlining the support provided to cases, we are looking to implement a HR Case Management system that can meet all our requirements. The organisation has circa 9,000 staff excluding school and Surrey operates in a two-tier authority system with the County Council and Borough Councils, with a budget of £890 million.

Description

The People Consultancy team at Surrey County Council (SCC) support all employee relations matters, managing approximately 200 cases at any time. Currently using a system on SharePoint to track and manage cases has proven time-consuming and ineffective. In order to effectively support the organisation, keep within policy and timescales, as well as streamlining the support provided to cases, we are looking to implement a HR Case Management system that can meet all our requirements. The organisation has circa 9,000 staff excluding school and Surrey operates in a two-tier authority system with the County Council and Borough Councils, with a budget of £890 million.

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