# The Provision of a Resilience Benefits Processing Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Wandsworth](/buyers/london-borough-of-wandsworth/contract-awards)
- Published: 18 November 2016
- Planned start: 1 February 2017
- Planned end: 31 January 2019
- Stage: open_tender
- Procurement category: services
- Notice ID: 1354cdec-d441-462a-b2c2-1942202833ef-114190
- OCID: ocds-b5fd17-6159a9df-adca-11e6-9901-0019b9f3037b

## Description

Wandsworth Borough Council is seeking a Contractor to carry out and assist the Council’s Benefits team by providing a remote resilience service\. Contractors are expected to be able to deal with the day-to-day processing of benefits applications and changes as well as reply to complaints \(including MP’s and members enquiries\) and reconsiderations \(explanations and statement of reasons\)\.

## Related contract awards

- [Landscaping Works at Alton Activity Centre and Downshire Field, SW15](/contracts/ocds-b5fd17-8d7a5dbe-614f-47ed-bf2d-fe0ad8e17734): London Borough of Wandsworth
- [Re-cladding Works at Eliot and Wentworth Courts](/contracts/ocds-b5fd17-832a433f-d07b-417b-b018-c0f9ee3c367b): London Borough of Wandsworth
- [3092 Lift Maintenance Services](/contracts/ocds-b5fd17-1bba2939-74a5-444a-bc1f-280899f94b50): London Borough of Wandsworth

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1354cdec-d441-462a-b2c2-1942202833ef-114190)