# Customer Engagement Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Post Office Limited](/buyers/post-office-limited/contract-awards)
- Contract winner: Medallia Inc
- Award value: £1,400,000
- Tender value: £1,400,000
- Award date: 18 May 2024
- Published: 30 May 2024
- Contract start: 29 March 2024
- Contract end: 29 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: b1c9a9b4-0e74-45dc-8d9b-ecd3c57f82c0-755509
- OCID: ocds-b5fd17-623d116b-98d9-4247-891a-085d0df5abcd

## Description

Customer Engagement Platform Additional information: Contract via G Cloud 13 Services

## Related contract awards

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- [Search Monitoring Tool](/contracts/ocds-b5fd17-c9fac111-61d2-4367-8a5c-4730a73d774e): Post Office Limited
- [Digital Capabilities Framework Call-Off](/contracts/ocds-b5fd17-fe0e27ac-8001-4295-980c-3b292bfd6b0e): Post Office Limited
- [GB-Glasgow: 2024-TR-0092 Digital Analytics](/contracts/ocds-b5fd17-c05c74bd-d14f-406f-bb1a-fb7a9de0c16c): Student Loans Company
- [GB-Glasgow: Digital Analytics](/contracts/ocds-b5fd17-9d813039-a18d-4811-85de-3e1b6d8f808e): Student Loans Company
- [Crowdsourcing 2022](/contracts/ocds-b5fd17-dfe8eadb-1b4c-4411-980f-7e2bd41235c9): Disclosure and Barring Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b1c9a9b4-0e74-45dc-8d9b-ecd3c57f82c0-755509)