Urgent Treatment Centres

To ensure continuity of the service, a short term contract from 1st April 2022 to 31st January 2023 (10 months) has been awarded to Greenbrook Healthcare whilst undergoing a procurement exercise for the service. Market Engagement has been undertaken in advance.

The procurement is currently underway, FTS Notice reference: 2022/S 000-013667.

The UTCs are located at Ealing Hospital, Northwick Park, Central Middlesex Hospital and Hillingdon Hospital sites.

The core set of standards for urgent treatment centres (UTC) are:

a. To be able to access urgent treatment centres that are, GP-led, staffed by GPs, nurses and other clinicians, with access to simple diagnostics, e.g. urinalysis, ECG and in some cases X-ray.

b. Have a consistent route to access urgent appointments offered within 4hrs and booked through NHS 111, ambulance services and general practice. A walk-in access option will be available.

c. Increasingly be able to access routine and same-day appointments, and out-of-hours general practice, for both urgent and routine appointments, at the same facility, where geographically appropriate.

d. Know that the urgent treatment centre is part of locally integrated urgent and emergency care services working in conjunction with the ambulance service, NHS 111, local GPs, hospital A&E services and other local providers. The impact will be reduced attendance at, and conveyance to, A& E as a result of this standardisation and simplified access, as well as improved patient convenience.