# Lincolnshire County Council Customer Contact Centre Telephony

> A sourced UK public sector contract award published by Lincolnshire County Council.

## Key facts

- Buyer: [Lincolnshire County Council](/buyers/lincolnshire-county-council/contract-awards)
- Supplier: [Gamma Network Solutions Limited](/suppliers/gamma-network-solutions/public-sector-contract-awards)
- Award value: £399,222
- Award date: 5 August 2026
- Published: 6 August 2026
- Contract start: 5 August 2026
- Contract end: 4 August 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 44558472-a4eb-4881-8077-60f1b8520f46-909629
- OCID: ocds-b5fd17-632d82a5-1ada-47f3-8ac2-8e5b71d322d0

## Description

Provision of a hosted customer contact centre telephony service for Lincolnshire County Council, including implementation, ongoing support and associated digital communication services\. The contract was awarded to Gamma Network Solutions Limited under the CCS Network Services 3 framework \(RM6116, Lot 4b\) using the Direct Award process for an initial 12-month term, with an option to extend for a further 12 months\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/44558472-a4eb-4881-8077-60f1b8520f46-909629)