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Contract award record

Customer Journey Mapping 2023

Notice details

Published
Category
services
Buyer region
Yorkshire and The Humber

Public buyer and contract winner

Public buyer

National Highways
awarded to

Contract winner

PricewaterhouseCooperLLP

Award value£400,000

  1. Awarded
    Completed
  2. Start
    Completed
  3. End
    Completed

Work description

Customer journey mapping is a key component of the customer experience engine, which will drive customer-centricity within the business, and which will help improve the customer focus of our transformation programme.

Related awards

Source: Contracts Finder · Notice 28c42b64-7740-4135-86c9-ce5171b17f4c-675681

View source notice