# Brunel Help Enterprise Service Management

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [BRUNEL UNIVERSITY LONDON](/buyers/brunel-university-london/contract-awards)
- Contract winner: Freshworks Technologies Ltd
- Award value: £505,400
- Tender value: £505,400
- Award date: 28 March 2023
- Published: 21 April 2023
- Contract start: 31 March 2023
- Contract end: 30 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: e5198343-be79-4dca-a3c6-b89a0e03a5f8-638470
- OCID: ocds-b5fd17-64585b4f-cf8e-4bf6-9e1f-939100c9c4a5

## Description

Contract Awarded on G Cloud 13 Framework for the implementation and provision of Freshworks Freshservice Employee Engagement Suite subscription software for Enterprise Service Management\. The contract term is for 36 months with the option to extend for 1 period of up to 12 months\.

## Related contract awards

- [Active Fire safety maintenance services - Call off Contract under SBS/19/UK/MX/9395](/contracts/ocds-b5fd17-2f30472b-2ba4-4867-810f-4385a2e3a83c): BRUNEL UNIVERSITY LONDON
- [Provision of External Audit Services\.](/contracts/ocds-b5fd17-486932e0-95fd-424d-9473-fd3217897710): Brunel University London
- [Contract Award Notice for Microsoft M365 EES Campus Agreement \(Multi-Year\) 3 year](/contracts/ocds-b5fd17-f8ad3060-489b-4639-85bd-a683e95b62c3): BRUNEL UNIVERSITY LONDON

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e5198343-be79-4dca-a3c6-b89a0e03a5f8-638470)