# Lines and Calls Services

> A sourced UK public-sector contract award published by DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS.

## Key facts

- Public buyer: [DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS](/buyers/department-for-environment-food-rural-affairs/contract-awards)
- Contract winner: [British Telecommunications](/contract-winners/british-telecommunications/public-sector-contract-awards)
- Award value: £452,532
- Tender value: £452,532
- Award date: 7 January 2025
- Published: 15 January 2025
- Contract start: 8 January 2025
- Contract end: 7 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: d354f312-6735-4d76-80be-a15233e00d6c-817420
- OCID: ocds-b5fd17-6483aee4-b0b2-40ba-a845-8c7615eea9f0

## Description

The UK public telephone network is moving from an Analogue service to an Internet Protocol \(IP\) based service and network operators will cease all analogue provisions across the UK by December 2025\. The business needs services underpinned by PSTN to continue to function until the services are either ceased or moved to digital alternatives and are crucial for services across many customer groups at various levels of importance\. Therefore, a new Direct Award is needed to safeguard these services and to guarantee ongoing Service Operations until they are eventually phased out\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d354f312-6735-4d76-80be-a15233e00d6c-817420)