# Cloud Contact Centre

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [United Lincolnshire Hospitals NHS Trust](/buyers/united-lincolnshire-hospitals-nhs-trust/contract-awards)
- Contract winner: [Vodafone](/contract-winners/vodafone/public-sector-contract-awards)
- Award value: £402,000
- Tender value: £500,000
- Award date: 20 January 2023
- Published: 23 January 2023
- Contract start: 1 February 2023
- Contract end: 31 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 3099e354-b59e-47ea-88f7-e2cf2be9be46-607933
- OCID: ocds-b5fd17-64b4a43b-091a-4372-8c43-3395ff4cae74

## Description

Cloud Contact Centre for patients to access digital platform to aid quicker response times

## Related contract awards

- [Ongoing Digital Project Manager](/contracts/ocds-b5fd17-e1e1442b-ce2d-4906-9002-78e0c5ffb1de): United Lincolnshire Hospitals NHS Trust
- [Legal Services](/contracts/ocds-b5fd17-12c06dd3-cf43-44dd-8dfe-55a70feb0b0c): United Lincolnshire Hospitals NHS Trust
- [Re-lining of Carpark Spaces Trustwide](/contracts/ocds-b5fd17-c841189d-13ac-41d0-9d46-4c197d48e06f): United Lincolnshire Hospitals NHS Trust
- [Provision of an ESN Wide Area Network \(ESN WAN\)](/contracts/ocds-b5fd17-81bba70b-4c24-48ae-bf0f-8c7fb02c3f8f): Home Office
- [GB-Sheffield: Mobile Voice and Data Services](/contracts/ocds-b5fd17-de541f6f-a4a6-43ab-9fd4-edf071385732): British Business Bank Plc
- [Customer Contact Centre Solution \(CCaaS\)](/contracts/ocds-b5fd17-c3c0cefd-f878-479c-8195-9856c487c016): WANDLE HOUSING ASSOCIATION LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3099e354-b59e-47ea-88f7-e2cf2be9be46-607933)