# Admin surge support service

> A sourced UK public-sector contract award published by Home Office.

## Key facts

- Public buyer: [Home Office](/buyers/home-office/contract-awards)
- Contract winner: Sitel UK Ltd
- Award value: £6,000,000
- Tender value: £6,000,000
- Award date: 31 August 2021
- Published: 1 June 2023
- Contract start: 31 August 2021
- Contract end: 31 August 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 6e0e7de7-03d7-4d62-8cb7-dfafdfe3cf4e-649723
- OCID: ocds-b5fd17-65091d5d-c056-4ed3-a56c-42e957c6fa38

## Description

Admin surge support service Additional information: Please note that Sitel have changed there name to Foundever\.

## Related contract awards

- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb): Home Office
- [Artificial Intelligence as a Service Delivery Partner - Early Engagement Notice](/contracts/ocds-b5fd17-40f28b44-8a6e-4372-9ab2-b1c40c524149): Home Office
- [Basware Digital Marketplace &amp; e-Invoicing](/contracts/ocds-b5fd17-4a092bfd-176b-4b50-b0ca-37d6d2372a6e): Home Office
- [CON 21-254 Contingency Resource](/contracts/ocds-b5fd17-f73e1354-0a24-415e-8913-ab7a19bc3322): THE FINANCIAL CONDUCT AUTHORITY
- [C21107 - Sitel UK Ltd](/contracts/ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4): ATAMIS LTD
- [PHE - Corporate - Marketing Contact Centre Services](/contracts/ocds-b5fd17-13412ef5-7b6f-4641-9876-6e3472efc2e6): Public Health England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6e0e7de7-03d7-4d62-8cb7-dfafdfe3cf4e-649723)
