# Q-Pulse \(Workbench\) - support and maintenance

> A sourced UK public-sector contract award published by Medicines and Healthcare Products Regulatory Agency.

## Key facts

- Public buyer: [Medicines and Healthcare Products Regulatory Agency](/buyers/medicines-and-healthcare-products-regulatory-agency/contract-awards)
- Contract winner: [IDEAGEN PLC](/contract-winners/ideagen/public-sector-contract-awards)
- Award value: £29,604
- Tender value: £29,604
- Award date: 18 September 2018
- Published: 6 December 2018
- Contract start: 30 September 2018
- Contract end: 29 September 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 8e14604b-a821-4c5f-9e54-95681d9f01cb-253570
- OCID: ocds-b5fd17-659c7890-349a-4a53-9e77-22781fb57e74

## Description

NIBSC requires a document management system to support the quality management systems \(ISO 9001, ISO 13485, ISO 17025 and EDQM\) and legal requirements for HTA Research and Human Application sectors\. Each of these standards have specific requirements for document control process which are currently fulfilled by an electronic document control system called Workbench \(WB\)\. Workbench has been used to provide document control at NIBSC since 2003 when Ideagen was selected following a procurement process to find the most appropriate document management system\. In 2015 Ideagen purchased the Q-Pulse system from Gael \(previous Q-Pulse owner\) and have subsequently decided to retire the Workbench system and to support Q-Pulse only which provides all the same functionality as Workbench\.

## Related contract awards

- [Patient Information Project Support - centralised leaflets source](/contracts/ocds-b5fd17-16187b24-a5b6-43d2-9895-0c16cd637f09): Medicines and Healthcare Products Regulatory Agency
- [C468225 - Topographical and Tree Survey](/contracts/ocds-b5fd17-a318314e-edf8-4790-8897-cefab2fe8b4f): Medicines and Healthcare Products Regulatory Agency
- [C455964 - X-ray Scanners Maintenance and Replacement](/contracts/ocds-b5fd17-a1a41594-491e-4829-b57e-0febf0bcf3ee): Medicines and Healthcare Products Regulatory Agency
- [Q-Pulse Electronic Document Management Annual Maintenance](/contracts/ocds-b5fd17-0d69350c-979a-4315-a674-429f0dac7fd9): Somerset NHS Foundation Trust
- [Q-Pulse Licence 2026-2029](/contracts/ocds-b5fd17-2683d699-f7c8-4149-8a2e-f61550530cb3): UK Health Security Agency
- [Q-Pulse Licence 2024-2026](/contracts/ocds-b5fd17-dbde98f6-1201-400f-9ea8-4d2d535be8b3): UK Health Security Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8e14604b-a821-4c5f-9e54-95681d9f01cb-253570)