# WSFT - IT - Identity Management and Staff Directory Software Support Service

> A sourced UK public sector contract award published by West Suffolk NHS Foundation Trust.

## Key facts

- Buyer: [West Suffolk NHS Foundation Trust](/buyers/west-suffolk-nhs-foundation-trust/contract-awards)
- Supplier: CLOUD 21 LIMITED
- Award value: £14,670
- Tender value: £14,670
- Award date: 31 July 2026
- Published: 21 August 2026
- Contract start: 26 May 2026
- Contract end: 25 May 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 6d287eba-3c11-4d7e-b181-afc1ce1e810d-911665
- OCID: ocds-b5fd17-65a874ac-73fb-4f6a-8f53-724ae3ce403b

## Description

Provision of annual software support and maintenance services for the Trust's Flexi-Care and BDS Directory Manager solutions\. The service supports the Trust in managing user identities, staff directory information and account lifecycle processes through integration with workforce systems and Active Directory environments\. The support arrangement includes software maintenance, updates, technical support and system assistance to ensure the continued secure and reliable operation of identity and directory management services

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6d287eba-3c11-4d7e-b181-afc1ce1e810d-911665)