# DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027

> A sourced UK public sector contract award published by Department of Health and Social Care.

## Key facts

- Buyer: [Department of Health and Social Care](/buyers/department-of-health-and-social-care/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £10,080
- Tender value: £10,080
- Award date: 27 March 2026
- Published: 14 April 2026
- Contract start: 3 April 2026
- Contract end: 2 April 2027
- Stage: awarded
- Procurement category: services
- Notice ID: eb454634-a480-4b71-9953-dcc27b9918b1-892826
- OCID: ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91

## Description

Email Ticketing Platform

## Related contract awards

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- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eb454634-a480-4b71-9953-dcc27b9918b1-892826)
