# Student Payment Service Provider

> A sourced UK public sector contract award published by University of Bristol.

## Key facts

- Buyer: [University of Bristol](/buyers/university-of-bristol/contract-awards)
- Supplier: [Flywire Payments Limited](/suppliers/flywire-payments/public-sector-contract-awards)
- Award value: £4,500,000
- Tender value: £4,500,000
- Award date: 3 June 2024
- Published: 4 June 2024
- Contract start: 3 June 2024
- Contract end: 3 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 82aa87e4-b91c-4050-8c54-ec5e742df7fe-756446
- OCID: ocds-b5fd17-669a09a2-5606-4f9f-961e-b0bc6e2a1af7

## Description

The University of Bristol is awarding a contract to deliver business objectives relevant to the procurement include providing a secure, compliant, and efficient \(with respect to time and cost\) payment service which meets the diverse needs of a wide range of payers and forms a positive part of the overall student experience\. The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of payment queries\. To deliver a positive payment experience to students we aim to provide: - a secure and efficient \(with respect to time and cost\) payment service, - prompt, courteous, and well-informed resolution of queries around payment, - a range of payment channels to suit different needs, and -maximum visibility for the student of their payment from initiation to allocation\. Additional information: Contract is five \(5\) years split into initial three \(3\) years, with two \(2\) plus one \(1\) year options to extend \(3 \+ 1 \+ 1\)\. Price in notice is a forecast of the initial 3 years\. Each year forecasted costs of £1\.5M, therefore a full 5 year contract estimated at £7\.5M\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/82aa87e4-b91c-4050-8c54-ec5e742df7fe-756446)