# Customer Experience Platform - Ipswich Borough Council

> A sourced UK public sector contract award published by Ipswich Borough Council.

## Key facts

- Buyer: [Ipswich Borough Council](/buyers/ipswich-borough-council/contract-awards)
- Supplier: FIRMSTEP LTD
- Award value: £81,000
- Tender value: £81,000
- Award date: 25 March 2019
- Published: 26 June 2019
- Contract start: 1 April 2019
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: b2691dde-b907-465f-b0e7-42b034fc8ce3-297729
- OCID: ocds-b5fd17-68ac0a98-0ffa-4a60-beb3-c77c1e162dfd

## Description

Customer experience platform for Ipswich Borough Council

## Related contract awards

- [Fenn Bright Circle - play equipment](/contracts/ocds-b5fd17-c00e3c24-3b0a-456d-9096-023ee4c57e88) — Ipswich Borough Council
- [Ellenbrook open space - play equipment](/contracts/ocds-b5fd17-2a65b2a7-2563-4656-90c4-e37f698ce51d) — Ipswich Borough Council
- [Plastic Bins](/contracts/ocds-b5fd17-8678d18e-6119-49c9-ba53-6d5868d3218b) — Ipswich Borough Council
- [Metal Bins](/contracts/ocds-b5fd17-21b19c53-ff1d-4017-83a3-bc288bef8b09) — Ipswich Borough Council
- [Firmstep Platform Renewal](/contracts/ocds-b5fd17-a0a4daeb-c109-489a-b9b5-fab1b4614d42) — \.East Riding Of Yorkshire Council
- [New Stevenage Borough Council Digital Platform](/contracts/ocds-b5fd17-2e47341a-a53f-4d51-aa63-142aa90f864f) — STEVENAGE BOROUGH COUNCIL
- [Digital Platform](/contracts/ocds-b5fd17-0eabc435-ba05-45e8-bcf9-629d3345c129) — CORBY BOROUGH COUNCIL
- [New Dorset for You centralised development environment for online forms\.](/contracts/ocds-b5fd17-fafc3a71-10b9-4e52-9b1b-e3e9fe94654e) — WEST DORSET DISTRICT COUNCIL
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b2691dde-b907-465f-b0e7-42b034fc8ce3-297729)
