# Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services

> A sourced UK public sector contract award published by NHS Commercial Solutions.

## Key facts

- Buyer: [NHS Commercial Solutions](/buyers/nhs-commercial-solutions/contract-awards)
- Tender value: £400,000,000
- Published: 23 May 2025
- Contract start: 19 January 2026
- Contract end: 18 January 2034
- Stage: pre_procurement
- Procurement category: services
- Notice ID: 43686c7d-d3b5-474c-8993-3bd84265133f-846689
- OCID: ocds-b5fd17-68ee0f97-64e1-4345-a916-9ecd1541fb06

## Description

This is a replacement of the existing NHS England endorsed Framework Agreement\. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS\. The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process\. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement\. NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement\. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process\. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/43686c7d-d3b5-474c-8993-3bd84265133f-846689)