# Service Desk Optimisation & Transformation - Delivery of Future State

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS Digital](/buyers/nhs-digital/contract-awards)
- Contract winner: Cranford Solutions \(UK\) Ltd
- Award value: £250,000
- Tender value: £250,000
- Award date: 31 July 2018
- Published: 16 April 2019
- Contract start: 3 August 2018
- Contract end: 31 July 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 579f827b-1284-4632-a68a-cf56586cd414-284309
- OCID: ocds-b5fd17-68ffa4ec-0967-4af8-9684-be08e73eca59

## Description

Service Desk transformation recommendation report and accompanying implementation of an approved detailed design specification

## Related contract awards

- [Spine DevOps](/contracts/ocds-b5fd17-aa2b16a1-0224-49ca-bcc5-d992f37be240): NHS Digital
- [NHS Login Run and Maintain](/contracts/ocds-b5fd17-d353e818-8d0e-430c-a383-2aebd9d318f7): NHS Digital
- [Adobe Analytics Subscription](/contracts/ocds-b5fd17-fda21c54-74e1-4178-a433-74998e4bdea1): NHS Digital
- [Live Service Transition](/contracts/ocds-b5fd17-431a786d-c359-482f-a956-579a89d36376): NHS Digital
- [Service Desk Optimisation and Transformation - Tooling Project](/contracts/ocds-b5fd17-d08ef5fe-302b-461a-ade8-57f8db9e0665): NHS Digital

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/579f827b-1284-4632-a68a-cf56586cd414-284309)