# Customer satisfaction surveys for Cottsway - AWARD

> A sourced UK public sector contract award published by Cottsway Housing Association Limited.

## Key facts

- Buyer: [Cottsway Housing Association Limited](/buyers/cottsway-housing-association-limited/contract-awards)
- Supplier: [Acuity Research &amp; Practice Limited](/suppliers/acuity-research-practice/public-sector-contract-awards)
- Award value: £0
- Award date: 4 March 2022
- Published: 11 March 2022
- Contract start: 1 April 2022
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: bf51c13d-cb81-493e-bc1e-9cd9441e0144-516008
- OCID: ocds-b5fd17-69f84c13-3119-4a5a-9a5a-a605e90a1b5c

## Description

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement\. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star \(perception\) survey • StarT \(transactional\) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey\.

## Related contract awards

- [Request for demonstration \(RFI\) - Asset Management System for social housing](/contracts/ocds-b5fd17-374ee9c3-e2d5-4c24-9b34-869f36cb758a) — Cottsway Housing Association Limited
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bf51c13d-cb81-493e-bc1e-9cd9441e0144-516008)
