# G-cloud call off - Customer Engagement Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [ESSEX COUNTY COUNCIL](/buyers/essex-county-council/contract-awards)
- Contract winner: KANA Software Limited
- Award value: £293,472
- Tender value: £293,472
- Award date: 28 October 2016
- Published: 18 November 2016
- Contract start: 15 January 2016
- Contract end: 15 January 2018
- Stage: awarded
- Procurement category: services
- Notice ID: 6a1707f7-f272-403e-b252-c5c77806c997-114934
- OCID: ocds-b5fd17-6a1e13ba-adca-11e6-9901-0019b9f3037b

## Description

This was a G-Cloud 7 call off for an engagement management solution

## Related contract awards

- [Maylandsea Primary School SEND](/contracts/ocds-b5fd17-1d9d2af9-a123-442d-9f23-97b2abc3f2df): ESSEX COUNTY COUNCIL
- [Harlow Fields School](/contracts/ocds-b5fd17-a32180ba-db16-4da1-9b70-84653ec284c7): ESSEX COUNTY COUNCIL
- [William Read School SEN](/contracts/ocds-b5fd17-01565108-e52f-46ed-8c82-919d9ee8a0c6): ESSEX COUNTY COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6a1707f7-f272-403e-b252-c5c77806c997-114934)